Shipping policy

At Urban Drift, we are committed to delivering your order safely and as quickly as possible.

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

Shipping Time

Estimated delivery times may vary depending on your location:

South Africa: 3–10 business days

International Orders: 7–21 business days

Please note that delivery times may be affected by customs, courier delays, or high-demand periods.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may offer:

Free shipping promotions

Flat-rate shipping

Express delivery options

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your package.

Incorrect Address

Please ensure your shipping address is correct before placing your order. Urban Drift is not responsible for orders shipped to incorrect addresses provided by customers.

Lost or Delayed Packages

If your package is significantly delayed or lost in transit, contact us at: [your email address]

We will work with the courier to assist you.

International Customs & Duties

For international orders, customs duties and import taxes may apply depending on your country’s regulations. These charges are the customer’s responsibility.

Damaged Items

If your item arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.

Contact Us

For shipping questions or support, contact: Urban Drift Support

Email: [phatutshedzoblessing@gmail.com]

Phone: [079 056 2381]